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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kitty Killeen

March 1, 2023

5  out of  5 rating by Kitty Killeen
"I have been with State Farm for about 40 years and I would never switch. The customer service is great, the people in Rick’s office are all friendly, professional, and always there to answer questions or be of service. Thank you, all."

Michael Dodge

February 16, 2023

5  out of  5 rating by Michael Dodge
"I've been with Rick since I moved to NJ. They have always been friendly, easy to get a hold of, and a pleasure to work with! Great rates too! I genuinely feel cared for by Rick and his team."

Donna McLaughlin

February 15, 2023

5  out of  5 rating by Donna McLaughlin
"Staff is very helpful and friendly. They are always looking for ways to make sure we have the best coverage at the best price."

Bella Franco

January 27, 2023

5  out of  5 rating by Bella Franco
"Great staff. Helped me understand my policy and made sure I was saving the most money!"

Britney B

January 27, 2023

5  out of  5 rating by Britney B
"Amazing staff and office. Really informational and help me save so much money!! Highly recommend!!!"

Alex L

December 2, 2022

5  out of  5 rating by Alex L
"I worked with Scott from the Pompton Plains branch and he was extremely helpful in explaining my auto insurance policy quote and what made sense for my situation. He was quick to respond to all my inquiries (was literally driving to the dealership). Couldn’t have asked for better service."

Matt Webb

November 18, 2022

5  out of  5 rating by Matt Webb
"Rick and his team are fantastic to work with. We've recently been dealing with some claims issues that have been very challenging and stressful for us. Rick and his team masterfully guided us through the process and helped us achieve the end result we needed in a desperate time. This isn't the first time they've been there for us and it makes my entire family feel safe knowing they are here watching our backs. We highly recommend working with Rick, they are the team you are looking for."

Jessica Papageorge

September 15, 2022

5  out of  5 rating by Jessica Papageorge
"Amazing customer service, with very quick response time, and availability to assist at a moment's notice!"

Laura Shakiri

September 9, 2022

5  out of  5 rating by Laura Shakiri
"Very helpful team. Good rates. Very respectful and helpful. Thank you!"

Tricia Wilson

August 31, 2022

5  out of  5 rating by Tricia Wilson
"We bundle our car and home insurance with State Farm with Rick and his team. We have been using them for years and never have anything but a positive experience. Every time we contact them they respond to us immediately. Great office and highly recommend!!"

Anthony Palumbo

August 21, 2022

5  out of  5 rating by Anthony Palumbo
"Helpful service and a friendly environment. Great savings on my premiums."

Gabrielle Alicea

August 11, 2022

5  out of  5 rating by Gabrielle Alicea
"Great local office! Excellent customer service, coverage and rates. Quick response time, too. Inquiries get a quick reply and professional attention. I've referred family members, too. Brittany is particularly helpful and knowledgeable."

Susan Latta

July 28, 2022

5  out of  5 rating by Susan Latta
"I bundle my homeowners, auto, and umbrella policies through Rick’s office here in Pompton plains NJ. It’s conveniently located next to KC bagels and my favorite Chinese takeout. Agents are friendly and knowledgeable. Claims have always been generous and timely"

Melissa Russo

September 30, 2021

5  out of  5 rating by Melissa Russo
"Working with Scott Turner was wonderful. Not only was he pleasant and easy to talk to, he was able to save me a ton of money on my car insurance. I would highly recommend him for all your insurance needs."

Chris Demetriou

September 28, 2021

5  out of  5 rating by Chris Demetriou
"Excellent customer service! Rick and staff are very personable and informed. Answered all my questions and made the process smooth. I have all my insurance policies with Rick. Home, Auto, Commercial, Boats, ATV- all bundled into one easy payment. Reasonable rates and good discounts. Highly recommend!"

Ron Denequolo

July 27, 2021

5  out of  5 rating by Ron Denequolo
"Rick and his team were fantastic! The amount of money I saved per year, was a no brainer. At the very least, let them just look over your policies, they were very upfront and professional. Can't say enough about how happy I am to make the switch!"

Tracey Diamond

July 14, 2021

5  out of  5 rating by Tracey Diamond
"Beyond words how happy I am to change my policies to State Farm! I reached out to Rick DeLisi for a quote hoping to be able to save some money. Not only was the savings higher than expected but the policies have better protection that what I had prior! In a matter of a quick few days, everything was all set and the service from Rick and Letha has been above and beyond. Amazing personal touch the whole way through. Highly recommend!"

Michael Ferranti

July 8, 2021

5  out of  5 rating by Michael Ferranti
"Scott & Rick promised to save me money...and they did!!! I left my previous company who I was with for 30 years. Why go with anyone else!!!"

Christine Klein

June 2, 2021

5  out of  5 rating by Christine Klein
"So happy to make the move to State Farm and Rick was great to work with and was able to save this single mom of four some good money o:). I highly recommend! Thanks Rick!"

Dani

May 14, 2021

5  out of  5 rating by Dani
"I truly appreciate the fast service Scott was my agent he's very efficient answered all of my questions I definitely felt comfortable with making State Farm my new insurance home to cater to all my insurance needs!"

E Smith

May 13, 2021

5  out of  5 rating by E Smith
"We have been with State Farm for years. We absolutely love Letha and Rick!!!!! My entire family highly recommends this State Farm agent, thank you for all you do!!!!!!"

Rich Solomon

May 13, 2021

5  out of  5 rating by Rich Solomon
"Scott Turner bundled my car insurance and home owners insurance saving me over $1000 yearly. I was also able to lower my car insurance collision deductible. Scott walked me through everything and made the process seamless for me. Highly recommend!"

Joe Joe Marotto

May 7, 2021

5  out of  5 rating by Joe Joe Marotto
"My State Farm Agency and my agent Scott are the epitome of State Farms advertising"

Jackie Sexton

April 27, 2021

5  out of  5 rating by Jackie Sexton
"I recently needed to add my new driver to my insurance policy. While shopping for cars for my 17 year old I also had to keep in mind the cost of insurance. Rick and his team responded immediately with quotes. They were very professional and helped the process move along smoothly."

Angela Simone

April 9, 2021

5  out of  5 rating by Angela Simone
"We decided to change insurance carriers from Allstate to State Farm and Rick made the change as easy as possible. While trying to keep up with the same coverage we had he also did his own little changes which ended up being more affordable to us. Changing from Allstate to State Farm is going to be saving us a lot of money. I Highly recommend this insurance agent."